Patient Satisfaction Survey

Patient Satisfaction Survey

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Note: CMS will not use data reflecting services provided January 1, 2020-June 30, 2020 (Q1 and Q2 2020) in its calculations for the Medicare quality reporting. In addition, HCAHPS scores will not be updated in the July 2021 public reporting due to delays in the receipt of Q3 2020 data. For more information, please refer to the ListServe announcement from 11/10/2020: https://qualitynet.cms.gov/files/5fb838aef61c410025a64709?filename=2020-111-IP.pdf

What Did Patients Say About Their Hospital?

"I recommend this hospital."

"My pain was always controlled."

"Doctors and nurses communicate well."

"My room was clean and quiet."

METHODOLOGY

Updated on: 9/16/2021