VCU Medical Center

General Info

Our General Information includes locations, prices, facility size and other information to get you started comparing facilities.
Address:
1250 East Marshall Street
Richmond, VA 23298
Get Directions

  (804) 828-9000

Administrator:
Paul Wesolowski
COO

Medicare Provider Number: 490032

Parent Company: VCU Health System
Tax Status: Not-for-profit

Teaching Status: Council of Teaching Hospitals

NOTE: 2011 and 2013 through 2018 Annual Licensure Survey Data includes procedures performed at Massey Cancer Center.

Hospital Stays


For Fiscal year 7/1/2020 - 6/30/2021
Licensed beds837
Total Licensed beds837
Staffed beds838
Staffed NICU bassinets65
CON approved levelNone
Patient days243,297
Admissions34,097
Full-time equivalents - Payroll8,912
Full-time equivalents - Contract467

Virginia Trauma System

Level I, Burn & Pediatric Virginia Designated Trauma Center

Read more at: Virginia Department of Health


Updated on: 12/15/2022

Efficiency Indicators

For Fiscal Year 7/1/2020 - 6/30/2021

Composite Score (Lower is better)
More efficient
1.4 
2.9
Less efficient
 3.7
What are Efficiency Indicators?

Charges

Indicator Description Quartile Rank 1 through 4
1 Gross Revenue Per Adjusted Admission: The average full patient charge based on charge schedules per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 30,895.26 45,467.10
2 45,467.10 55,168.85
3 55,168.85 71,720.75
4 71,720.75 169,740.60
(lower is better)
30,895.26 
91,928.74
.
4
 169,740.60
2 Net Revenue Per Adjusted Admission: The average dollar amount expected to be collected per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 9,280.50 12,548.84
2 12,548.84 15,311.63
3 15,311.63 17,282.58
4 17,282.58 26,163.14
(lower is better)
9,280.50 
26,163.14
.
4
 26,163.14

Costs

Indicator Description Quartile Rank 1 through 4
3 Cost Per Adjusted Admission: The average total operating costs (adjusted by the wage index) per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 7,637.33 12,073.59
2 12,073.59 14,063.14
3 14,063.14 15,767.33
4 15,767.33 27,279.58
(lower is better)
7,637.33 
24,055.98
.
4
 27,279.58
4 Labor Cost Per Adjusted Admission: The average personnel expenses (adjusted by the wage index) per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 1,750.83 4,851.20
2 4,851.20 6,184.52
3 6,184.52 7,198.46
4 7,198.46 17,220.81
(lower is better)
1,750.83 
11,420.35
.
4
 17,220.81
5 Non-labor Cost Per Adjusted Admission: The average supply, maintenance and non-personnel expenses (adjusted by the wage index) per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 2,330.35 4,917.02
2 4,917.02 5,714.12
3 5,714.12 7,060.33
4 7,060.33 11,229.41
(lower is better)
2,330.35 
11,229.41
.
4
 11,229.41
6 Capital Cost Per Adjusted Admission: The average physical facility costs (e.g., expenses for depreciation, amortization, interest, insurance and taxes as related to the acquisition of permanent assets) per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 -610.59 697.11
2 697.11 907.28
3 907.28 1,176.56
4 1,176.56 2,917.57
(lower is better)
-610.59 
1,406.22
.
4
 2,917.57

Productivity/Utilization

Indicator Description Quartile Rank 1 through 4
7 Full-time Equivalents Per Adjusted Occupied Bed: The number of staff, converted to the average number of employees who work full time, for each occupied bed. The number of occupied beds has been adjusted to account for outpatient service revenue and case mix. The desired direction is toward a lower value.
QuartileMin.Max.
1 0.62 3.53
2 3.53 4.41
3 4.41 5.20
4 5.20 8.20
(lower is better)
0.62 
5.93
.
4
 8.20
8 Paid Hours Per Adjusted Admission: The average number of hours the hospital paid to employees or an agency, per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 26.80 91.60
2 91.60 116.93
3 116.93 140.12
4 140.12 266.31
(lower is better)
26.80 
241.32
.
4
 266.31
9 Staffed Beds Occupancy: Expressed as a percentage, the average utilization of the average number of beds, excluding long-term care beds and normal newborn bassinets, that are operational to receive patients during the reporting period. The desired direction is toward a higher value.
QuartileMax.Min.
1 100.00 81.55
2 81.55 70.23
3 70.23 55.53
4 55.53 16.04
(higher is better)
100.00 
81.99
.
1
 16.04
10 Licensed Beds Occupancy: Expressed as a percentage, the average utilization of the number of licensed beds reported by the facility, as approved by the Virginia Department of Health. For hospitals, licensed beds exclude normal newborn bassinets, but include neonatal ICU bassinets. The desired direction is toward a higher value.
QuartileMax.Min.
1 82.93 68.57
2 68.57 50.11
3 50.11 31.93
4 31.93 9.56
(higher is better)
82.93 
79.64
.
1
 9.56
11 Special Services Utilization: Expressed as a percentage, the average utilization of high capital-cost services that are subject to Certificate of Public Need (COPN) law. Special services include: ICU/CCU, obstetrics, neonatal ICU, MRI, CT, lithotripsy, cardiac catheterization, radiation therapy and cardiac surgery. The desired direction is toward a higher value.
QuartileMax.Min.
1 116.79 73.25
2 73.25 64.24
3 64.24 52.53
4 52.53 19.41
(higher is better)
116.79 
83.36
.
1
 19.41
12 Case-mix Adjusted Average Length of Stay: The average number of days a patient stays in the hospital, adjusted for case mix using the current version of the 3M APR-DRGs. The desired direction is toward a lower value.
QuartileMin.Max.
1 3.75 5.37
2 5.37 5.81
3 5.81 6.36
4 6.36 13.93
(lower is better)
3.75 
5.45
.
2
 13.93

Financial Viability

Indicator Description Quartile Rank 1 through 4
13 Cash Debt Coverage: A measure of the facility's ability to generate cash to cover its long-term debt. The desired direction is toward a higher value.
QuartileMax.Min.
1 1,477.45 5.35
2 5.35 0.00
3 0.00 0.00
4 0.00 -460.62
(higher is better)
1,477.45 
-1.51
.
4
 -460.62
14 Total Margin: Total margin expresses the difference between total revenue and cost as a proportion of total revenue. The desired direction is towards a higher value.
QuartileMax.Min.
1 41.07 23.42
2 23.42 14.08
3 14.08 8.30
4 8.30 -25.45
(higher is better)
41.07 
23.45
.
1
 -25.45
15 Return on Assets: Expressed as a percentage, the facility's ability to generate cash on its financial resources (e.g., investments, receivables, inventory, physical plant, etc.) The desired direction is toward a higher value.
QuartileMax.Min.
1 32.27 9.77
2 9.77 3.15
3 3.15 0.00
4 0.00 -72.84
(higher is better)
32.27 
-2.14
.
4
 -72.84
16 Fixed Asset Financing Ratio: The percentage of asset value financed by long-term debt. The desired direction is toward a lower value.
QuartileMin.Max.
1 0.00 0.04
2 0.04 0.11
3 0.11 0.74
4 0.74 3.99
(lower is better)
0.00 
0.56
.
3
 3.99

Community Support

Indicator Description Quartile Rank 1 through 4
17 Charity Care, Bad Debt and Taxes: Expressed as a percentage, the amount of charity care (converted to a cost basis,) bad debt and taxes the facility incurred in relation to its total expenses. The desired direction is toward a higher value.
QuartileMax.Min.
1 21.31 9.63
2 9.63 8.10
3 8.10 5.27
4 5.27 -0.64
(higher is better)
21.31 
4.59
.
4
 -0.64
18 Medicaid Participation: Expressed as a percentage, it is the amount of patient days for patients enrolled in the Medicaid program in relation to total patient days. The number of patient days has been adjusted to account for outpatient service revenue. The desired direction is toward a higher value.
QuartileMax.Min.
1 41.68 24.20
2 24.20 19.60
3 19.60 15.42
4 15.42 1.85
(higher is better)
41.68 
29.00
.
1
 1.85

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Updated on: 12/15/2022

Financial Information

For Fiscal Year 7/1/2020 - 6/30/2021
Why is this important?
Hospital financial information was originally intended to benefit of large employers and purchasers of care.
However, consumers should know that financially healthy hospitals may be better able to provide charity care and invest in infrastructure, and technology. Rankings on financial measures are found within the Efficiency tab.

Revenue

  • Gross patient revenue $6,809,570,615
  • Contractual allowance $4,558,487,512
  • Charity care $61,295,221
  • Bad Debt $251,767,786
  • Net patient revenue $1,938,020,096
  • Other operating revenue $15,410,254

Expense

  • Labor$845,956,230
  • Non-labor$831,812,440
  • Capital$104,164,838
  • Taxes$0
  • Total expense$1,781,933,508
  • .
  • Operating income$171,496,842
  • Net non-operating gains (loss)$374,252,319
  • Revenue and gains
    in excess of expenses and losses$545,749,161

Balance Sheet

  • Current assets$790,321,013
  • Net fixed assets$1,289,171,884
  • Other assets$1,949,186,637
  • Total assets$4,028,679,534
  • .
  • Current liabilities$425,200,911
  • Long term liabilities$726,532,033
  • Total liabilities$1,151,732,944
  • Net worth$2,876,946,590
Click here for more information on operating and total margins.

Updated on: 12/15/2022

2020 Outpatient Tests and Surgery Report

Tests and Surgery Sub Group Number of Cases Performed in 2020 Cases Median Charge Statewide Median Charge
Colonoscopy Diagnostic 8 $26,326 $4,639
Colonoscopy Therapeutic 18 $23,928 $6,224
General Laparoscopic Procedures OTHER 129 $41,274 $31,928
Breast Surgery Diagnostic too few to calculate too few to calculate $14,957
Breast Surgery OTHER too few to calculate too few to calculate $39,392
Breast Surgery Repair/Reconstruction/Cosmetic PXS 115 $53,638 $31,076
Breast Surgery Therapeutic 61 $22,493 $15,523
Hernia Repair Children 38 $24,430 $16,571
Hernia Repair Infants 9 $21,266 $21,266
Hernia Repair OTHER 80 $29,143 $18,152
Hernia Repair Unspecified Age 80 $28,897 $19,214
Liposuction Lower Extremity too few to calculate too few to calculate $9,391
Liposuction Trunk Extremity too few to calculate too few to calculate $9,910
Liposuction Upper Extremity too few to calculate too few to calculate $6,619
Facial Surgery Eyes Only 6 $21,836 $8,357
Facial Surgery Facial Only too few to calculate too few to calculate $11,333
Knee Surgery (Arthroscopy) Knee Surgery (Arthroscopy) 401 $27,185 $17,624
Other Gynecological Procedures D&C/Removal Fibroids 125 $26,237 $21,401
Other Gynecological Procedures Removal Adhesions 28 $49,306 $29,256
Hysterectomy Hysterectomy too few to calculate too few to calculate $37,518
Gallbladder Removal Cholecystectomy 96 $47,431 $26,152
General Laparoscopic Procedures General Laparoscopy 56 $38,826 $25,414

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Updated on: 3/1/2022

2020 Service Line

Service Line Inlier Cases Outlier Cases Number of Cases % of Hospital Total % of Regional Total
Obstetrics/Delivery 2467 66 2533 6.86% 15.12%
Oncology 1114 197 1311 3.55% 41.82%
Oncology Surgery 92 5 97 0.26% 45.54%
Cardiology - Open Heart Surgery 292 17 309 0.84% 24.94%
Ophthalmology 84 5 89 0.24% 41.40%
Ophthalmologic Surg 21 7 28 0.08% 93.33%
Orthopedic Surgery 1719 116 1835 4.97% 25.24%
Orthopedics 378 55 433 1.17% 20.63%
Other Obstetrics 333 35 368 1.00% 21.26%
Otolaryngology 153 15 168 0.46% 22.83%
Plastic Surgery 2 1 3 0.01% 100.00%
Psychiatry 2368 105 2473 6.70% 15.56%
Pulmonary 2813 211 3024 8.19% 19.19%
Rehabilitation 0 0 0 0.00% 0.00%
Rheumatology 186 15 201 0.54% 23.00%
Transplant Surgery 569 17 586 1.59% 94.36%
Urological Surgery 372 17 389 1.05% 32.26%
Urology 584 60 644 1.74% 12.35%
Vascular Surgery 446 41 487 1.32% 24.95%
Burns 409 28 437 1.18% 82.45%
Cardiology - Medical 1671 170 1841 4.99% 15.80%
Dental 9 2 11 0.03% 25.58%
Dermatology 181 33 214 0.58% 42.13%
Endocrinology 818 57 875 2.37% 18.57%
Gynecology 29 5 34 0.09% 18.58%
Hematology 689 34 723 1.96% 29.43%
Infectious Disease 1828 270 2098 5.68% 15.23%
Cardiology - Invasive 1334 92 1426 3.86% 23.10%
Neonatology 387 29 416 1.13% 23.64%
Nephrology 543 81 624 1.69% 35.02%
Neurological Surgery 993 46 1039 2.81% 33.68%
Neurology 1628 201 1829 4.95% 20.17%
Normal Newborn 2257 9 2266 6.14% 14.57%
ENT Surgery 304 16 320 0.87% 52.46%
Gastroenterology 2254 235 2489 6.74% 21.09%
General Medicine 1116 299 1415 3.83% 19.68%
General Surgery 2261 167 2428 6.58% 24.39%
Gynecological Surg 151 11 162 0.44% 20.22%
Trauma 1182 108 1290 3.49% 42.21%
Total 34,037 2,878 36,915 100% 20.43%

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Updated on: 12/15/2022

Patient Satisfaction Survey

Patient Survey Collection Dates: July 2020 - Mar 2021
Released in Jan 26, 2022
Note: Some quarterly refreshed measures that would have included 1st quarter and/or 2nd quarter 2020 data will not be updated in April 2021 and will continue to display the same data that was reported in October 2020 due to the COVID-19 pandemic. For more information, please reference https://qualitynet.cms.gov/inpatient/notifications (2020-111-IP)

VCU Medical Center's Overall

How do patients rate the hospital overall?
Hospital
Would patients recommend the hospital to friends and family?
Hospital

VCU Medical Center's Comfort

How often were the patients rooms and bathrooms kept clean?
Hospital
How often did patients receive help quickly from hospital staff?
Hospital
How often was the area around patients rooms kept quiet at night?
Hospital
How often did nurses communicate well with patients?
Hospital

VCU Medical Center's Communication

How often did doctors communicate well with patients?
Hospital
How often did staff explain about medicines before giving them to patients?
Hospital
Were patients given information about what to do during their recovery at home?
Hospital
VA
US
How did patient understood their care when they left the hospital?
Hospital

What Did Patients Say About Their Hospitals?

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Updated on: 02/02/2022